I have a problem with the agent login when using Firefox 3.X: I login into the queue by phone but then I receive this message through the web interface:

Error: the server returned the following HTTP status: 0
Received:
...

Then the agent is logged out of the queue.

I see into the Firefox' error console these errors:

Error: ConfirmarCierre is not defined
Archivo Fuente: 192.168.1.38/?logout=yes
Línea: 1
Error: ManejadorCierre is not defined
Archivo Fuente: 192.168.1.38/?logout=yes
Línea: 1
Error: xajaxStatusMessages is not defined
Archivo Fuente: 192.168.1.38/libs/xajax/xajax_js/xajax.js
Línea: 109
..

The file is:

ajax: xajax.inc.php" 971L

The line is:

$html .= "var xajaxStatusMessages=".($this->bStatusMessages?"true":"false").";\n";

The file path: /var/www/html/libs/xajax

Anyone has the same problem?

Regards

Daniel

Hi dpizarro

Yes the ELASTIX prefer Mozilla 2.0, Don't work with Internet Explorer or Mozilla 3.0

Deinstall Mozilla 3.0 and Install Mozilla 2.0

RAFAEL LEON