Hello, this is my first post, I have recently dowloaded the latest Elastix 32bit Distro, I have installed it without any issues.

I have Configured a SIP phone AtCom AT610, without a problem, it works within my local network and also it works exerternally.

I have also Configured another ATCom AT610 Phone, for this one i used AIX2, and here is were an issue cameup, the phone only works whe I am using it from outside my local LAN, when I use it LOCALLY within the SAME LAN as the server it does not register the divice.

Here is the info about my server version

Kernel
Linux(i386)-2.6.18-238.12.1.el5

Elastix
elastix-2.3.0-5
elastix-extras-2.2.0-1
elastix-security-2.3.0-4
elastix-a2billing-1.9.4-3
elastix-system-2.3.0-6
elastix-my_extension-2.2.0-6
elastix-addons-2.3.0-3
elastix-im-2.2.0-2
elastix-agenda-2.3.0-3
elastix-email_admin-2.3.0-6
elastix-vtigercrm-5.2.1-5
elastix-asterisk-sounds-1.2.3-1
elastix-fax-2.3.0-2
elastix-pbx-2.3.0-5
elastix-firstboot-2.3.0-5
elastix-framework-2.3.0-6
elastix-reports-2.3.0-3

RounCubeMail
RoundCubeMail-0.3.1-11

Mail
postfix-2.3.3-2.3.el5_6
cyrus-imapd-2.3.7-12.el5_7.2

IM
openfire-3.7.1-1

FreePBX
freePBX-2.8.1-12

Asterisk
asterisk-1.8.11.0-0
asterisk-perl-0.10-2
asterisk-addons-1.8.11.0-0

FAX
hylafax-4.3.10-2rhel5
iaxmodem-1.2.0-1.1

DRIVERS
dahdi-2.4.1.2-10
rhino-0.99.4-3.rc1
wanpipe-util-3.5.25-0

And here is my iax_custom.conf file
port=4569
externip=my.external.ip
localnet=192.168.1.0/255.255.255.0
language=es
requirecalltoken=auto

Any ideas, what Am I doing wrong, please help!!

Regards

Quick update

I have another issue, SIP Phone only makes call while in the LOCAL LAN, it can not receive calls while in the LOCAL LAN, inbound calls goes straight to voicemail.

While on external network, NO problems

Please help!!

I have exactly the same problem with the same phones. Do you fixed it?

Hello, the way it got fixed was by changing the DNS on the server´s network card, Now i´m using the google DNS Severs and it works 8.8.8.8 and 8.8.4.4

But i´m really surprised about this OPEN Source Community, NO ONE tried to help here on this issue, I have been a member in numerous forums and I have never seen a lack of memebers support like I have seen here.

I think that this OPEN SOURCE thing here has been comercialized WAY TOO Much, just my opinion.

Hi thawizz, thanks for your support.

I had to remove all AT610 and replace for Yealink T20P, my client was a little angry and i prefered to change this phones.

Now i have this phone in my house and i thinking to do a laboratory exploring a little more and of course i will try changing the DNS.

Thanks again for your help.

PD: Sorry for my english.

Thawizz,

But i´m really surprised about this OPEN Source Community, NO ONE tried to help here on this issue, I have been a member in numerous forums and I have never seen a lack of memebers support like I have seen here.

I think that this OPEN SOURCE thing here has been comercialized WAY TOO Much, just my opinion.

I think you answered your own question...

1) Open Source
2) Community

No one gets paid to answer the questions. Open Source software as you are aware, is not sold, therefore there is no profits directly from the product that can pay for someone to answer the questions.

The forum is community driven and community supported with community users (not members...there are no membership costs).

I spend a reasonable amount of time on these forums as you may see from my posts, but there are times when either my paid work,my family or helping close friends comes first, and they will. Over the last 2-3 weeks, I haven't been on as much due to all three reasons.

If Palosanto was to pay me for the time on these forums based on the following:

2 hours a day, 10 hours on weekends at my normal paid rate for support (IT Support), then Palosanto needs to raise $133,440 per year to pay me.

Naturally, I, like everyone else (I believe) on this Community Forum, gets paid nothing for the time and effort answering questions. It's done out of and for a common interest in seeing others make use of a product that is really a fantastic product, that continues to be acclaimed by many, via awards, press and "success" stories.

As you can appreciate, not earning any direct money from the Elastix Software product sales, it would be impossible to pay such rates. Yes they earn money from other indirect methods, but they also have a business to run, software developers to pay, etc. and yet they put their time into developing and improving Elastix as well.

Your issue that you posted is reasonably specific, so it means that your issue may not be answered immediately. Sometimes you need to wait or pay for support (if it is urgent and/or a commercial use).

When I say specific, the reasons are these

1) IAX based phone. A guess of the figure that are using IAX phones versus SIP phones is probably 1-2% of Elastix users. Technically the specification of IAX is superior to SIP, but most phones run SIP. (very much like the Beta/VHS war of 20 years ago). The reason is that IAX was never ratified as a standard, partly as it was designed by a person/company, not a consortium).

So not a lot of people are running a IAX phone.

2) ATCOM phones - again not a lot of people running them. The general populous of IP phones on Elastix are :
a) Linksys SPA942
b) Yealink T26/T28
c) Aastra
d) Snom
e) Cisco SPA5xx series
f) Polycom

So again not a lot of people are running ATCOM phones. This is not to say that they are no good, in fact my last look at them, they looked quite good compared to when I was using them 5 years ago....

On the subject of commercialisation, Elastix comes no where near the mark compared to a well known IP PBX that has almost no community support since it tried to commercialise itself.

Like all community based forums, it needs people to step up and help. No matter how experienced you are, there are enough facets in Elastix that no one knows everything, and there are specific areas that you can make yourself an "expert" and help others.

Even now I watch people like Sobourno, Amphibian, Dr X and many others, who originally started by asking questions and now answer more questions than what they originally asked. No matter how silly your answer is, whether you make a mistake in answering, at least you have tried to help....and you will learn more.

Regards

Bob